our guarantees

At Vintage Idols, we understand the importance of trust and authenticity when it comes to preloved luxury handbags. Our commitment to these values stems from firsthand experiences with counterfeit products. This is why we have made it our mission to ensure every item we sell is genuine.

Our online store is dedicated to providing you with authentic preloved designer handbags and luxury goods. To achieve this, we utilise Entrupy, an advanced AI-based authentication service. This technology allows us to verify the authenticity of every product, offering you a transparent and reliable way to purchase with confidence.

Additionally, we offer a 14-day, no-quibble, 100% money-back guarantee. This ensures you can shop at Vintage Idols with peace of mind, knowing you can return any item if it does not meet your expectations.

Our business is built on trust, and we are here to provide you with the highest quality preloved luxury handbags and accessories that we can find.

Condition

We offer a curated selection of carefully sourced preloved vintage designer items from around the world. Each piece is chosen for its unique characteristics such as condition and rarity to ensure that it is beautiful and of the highest quality.

While some items may exhibit signs of wear, there are some that are in "New" condition, never having been used before. We strive to be detailed and precise when describing the condition of an item and also provide an overall assessment, so you can have a complete understanding of the item and determine if it meets your expectations.

It is important to thoroughly review all the photos of your selected item to ensure that you are completely satisfied with your purchase and avoid the need for a return, which may include additional costs such as postage and fees.

If you have any questions, or need further photos, please don’t hesitate to ask, we want you to buy with total confidence that you are getting what you see.

Condition Rating

Our bag condition rating system is marked out of 10. With 10/10 being new and unused and 5/10 being fair quality.

10/10
A 10/10 item is one that has never been used, and is free from any defects or alterations, showing no signs of wear or usage.

8-9/10
These items are in excellent condition, have been minimally used and kept in pristine condition, ideally with the original packaging but not always. Any imperfections should be clearly stated in the product description and illustrated in the accompanying photographs.

6-7/10
Items that are in good condition have been used but are still in good shape. Any blemishes or marks should be clearly stated in the item's description and depicted in its accompanying photos.

4-5/10
Items that are in fair condition have been well-used and exhibit signs of wear. These characteristics should be noted in the item's description and illustrated in its accompanying photographs.

Delivery

FAQ